Friday, December 14, 2007
the boon and bane of gift cards...
Okay, it's that time of year for gift giving again. I just purchased the last gift that I plan to buy for Christmas and it was an e-gift card to Omaha Steaks. Why did I choose this gift? Well, several reasons. First: because I didn't have the home address of this friend but did have his email address. Second: I don't see this friend all the time but do see him often enough that I wanted to say thanks for the little things that he has done for me throughout the year and during the time that I've known him and his wife. Third: I don't know what sort of physical thing to buy him because he's an adult and has money. Fourth: I know that he loves steaks and good food. And fifth: I bought the same thing for him last Christmas and after he helped me move out of Ohio and he said he loved it both times.It should come as no surprise that I'm a big fan of electronic commerce and usually buy at least half of my Christmas and holiday gifts from on-line merchants. I have bought several gift cards this year or have used other forms of electronic or telecommunications-based gift giving. I have been known to give Amazon.com e-gift certificates (electronic gift cards that can be delivered to an email address), pre-paid video club memberships, restaurant gift cards, and I've found a few other ways to send some cheer to a distant friend through the mail via the gift cards you buy from a display rack at the grocery store, Wal-Mart, or other numerous places.
But am I a chump for using gift cards? I ask this after reading an article in the Charleston Gazette this week (I couldn't find a link) telling me that I would be better off handing my giftee a handful of cash rather than using a gift card. I am well aware of the pitfalls of gift cards from articles I read about them last year but I still bought them anyway. Why? Well, because I wanted to give something of value to my special people. I just read a great article by Chris Wondra called gift-card-onomics that talks about this very concept and how, from an economist's viewpoint, we want to give someone something that they want without hitting the taboo of being thoughtless in our gift giving. Let me explain.
For most people, there is an expectation that time and thought will be put into selecting a gift for their loved ones at this time of the year. The old adage of "it's the thought that counts" carries a lot of weight in this realm. What thought goes into a gift that is hastily thrown into the cart during a 6 hour shopping spree through picked-over aisles on Christmas Eve? What thought goes into simply giving someone a wad of cash or a personal check when everyone else is giving you gifts that they have put time, thought, and consideration into so they could find just the right thing for you?
How does a person avoid that trap? Well, finding a gift for a kid is essential because children can't drive to a store and pick out what they want. It's about instant gratification on Christmas morning. With adults it is different. Adults can drive themselves to a store or can shop online and get the things they want so it gets tricky figuring out what you can buy them that they can actually use. Getting them a cd they already have, their 5th flashlight, their 11th candle, or their 19th pair of socks in a color they will likely never want to wear is troublesome.
Then along came gift cards that take away the anxiety of getting someone a gift that they don't actually want. Sure, maybe we are a culture that is too gift-crazy (as this guy writes about), but if we're going to give a gift we want for it to be one that the person can and will use. I've tried, for the last several years, to give the adults that I shop for gifts that they can use on a continuing basis or can get prolonged enjoyment out of. I've given and am giving gifts like a AAA membership for my dad (who has a car with over 200,000 miles on it), zoo or amusement park memberships (like Season Passes to Camden Park for my sister's family), pre-paid movie club programs like Netflix, symphony or show tickets, Entertainment books, and other sorts of things that people can use and think of me while they are enjoying them. Maybe it's a narcissistic tendency or maybe it's just my own little quirkiness. I don't know, but I think that it's more in the nature of giving someone something they can value beyond the moment they get it. This is where gift cards are both a boon and a bane.
According to many of the sites I've researched, gift cards can be a big scam in some ways. Many gift cards have activation fees or "per use" charges that suck off their value in a very non-gift way. Some gift cards (as well as gift certificates) expire or have terms that allow their activation for a monthly charge after they have gone through a period of dormancy that will render them useless if not used (like a built in expiration by fee). Last year more than $24 million was spent on gift cards and it is estimated that last year some $8 million of the value in similar cards went unused due to expiration and other such terms. Why do gift cards and certificates go unused? Some people say that they just couldn't figure out what to buy, some say they didn't have time to shop, while others say that they lost the card or forgot about it till it was too late. This leads some economists to say that you are better off giving someone cash because it doesn't expire ... or better yet ... a personal check which does expire but leaves you keeping the money instead of a retailer if it isn't used. And what is the problem with that? Well, perception - it just seems like a "grinchy" thing to do. If you go the other route and donate money to a cause in someone's name you run the risk of looking pompous ... or cheap if anyone saw Seinfeld's George Costanza and his "The Human Fund" gift-giving scam where he kept the money and printed cards telling people it was donated to a fictitious entity.So what are you going to do with your Christmas or other holiday gift-buying money this year? I still bought gift cards (along with other things) even though I have personally known the experience of trying to milk that last $2.48 off of a $25 gift card, have had fees charged against the card, or have worried that the busy store clerk didn't properly activate the card I have bought (rendering it useless and my money potentially wasted). Just this weekend I had to activate my pre-paid Netflix account that JDB bought for me last year because it was about to go active whether I wanted it to or not ... and I had put it off too long anyway. I'm not opposed to giving or receiving gift cards despite their shortcomings. For me it is the thought that counts. Though others may feel differently about them. They are still the number one most-wanted gift among women and the third most-wanted gift among men and Consumer Reports estimates that 62 percent of consumers plan to give them this year, second only to clothing (71 percent). Do you plan to give any gift cards? Why or why not?
For more of my thoughts on Christmas, and there have been many of them this year, feel free to search my blog or just click here.
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To me it typifies the thoughtlessness of an increasing number of people who wait till the last minute to buy gifts for their loved ones and seem to take pride in this when the tv news crews go around interviewing people who are shopping on the evening of December 24th. Nevermind that Johnny wanted the popular toy that was sold out by the day after Thanksgiving. Nevermind that your family might enjoy seeing their gifts sitting under the Christmas tree prior to the actual time of opening and exchanging their gifts.
Okay, first off, I tend to have at least a quarter of my Christmas shopping done before Thanksgiving--I pick up things as I find them, that I think would be perfect gifts.
That said, my Dad is a last minute gift buyer. Why? Because he is a horrible procrastinator. He's gotten better recently, but he's also been kicked out of stores on Christmas even. It's as if Christmas just sneaks up on him.
My second comment is on the gifts under the tree before hand. In my family, traditionally the tree doesn't get decorated until Christmas eve day, and gifts aren't put under the tree until the tree is decorated.
This does a couple things for me. First, it makes seeing the tree all turned on with gifts under it on Christmas eve/day much more special. Suddenly, it's *actually Christmas*! Second, I keep my tree up until after new years, so while everyone else is burned out by Christmas eve, I'm enjoying my tree for the traditional twelve days of Christmas. (Well, a little shorter than that, but still.)
Which is why I HATE going to the mall from November on. I don't want to see Christmas decorations or hear Christmas music until right before Christmas, and I want to enjoy those things as a relaxed time with my family, not as a frenzied shopping spree.
Oops. Didn't actually intend to rant.
Okay, first off, I tend to have at least a quarter of my Christmas shopping done before Thanksgiving--I pick up things as I find them, that I think would be perfect gifts.
That said, my Dad is a last minute gift buyer. Why? Because he is a horrible procrastinator. He's gotten better recently, but he's also been kicked out of stores on Christmas even. It's as if Christmas just sneaks up on him.
My second comment is on the gifts under the tree before hand. In my family, traditionally the tree doesn't get decorated until Christmas eve day, and gifts aren't put under the tree until the tree is decorated.
This does a couple things for me. First, it makes seeing the tree all turned on with gifts under it on Christmas eve/day much more special. Suddenly, it's *actually Christmas*! Second, I keep my tree up until after new years, so while everyone else is burned out by Christmas eve, I'm enjoying my tree for the traditional twelve days of Christmas. (Well, a little shorter than that, but still.)
Which is why I HATE going to the mall from November on. I don't want to see Christmas decorations or hear Christmas music until right before Christmas, and I want to enjoy those things as a relaxed time with my family, not as a frenzied shopping spree.
Oops. Didn't actually intend to rant.
Michelle ... very good points. I was writing from the experience of my own traditions ... and mostly about gift cards too. Still, it seems to me that when a child wants something very badly that is in limited supply it is thoughtless to wait till Christmas Eve and just hope you can find it. A kid isn't going to want to play with a rain check on Christmas morning.
Anonymous ... I just cut and pasted the URL from doing a blog search from the technorati box in my side bar that says (search this blog). You can do it from the box at the top of most blogs too. But neither of these searches got all of my Christmas posts for some reason.
Anonymous ... I just cut and pasted the URL from doing a blog search from the technorati box in my side bar that says (search this blog). You can do it from the box at the top of most blogs too. But neither of these searches got all of my Christmas posts for some reason.
I'm skipping Christmas completely. I don't understand it anyway, and can't afford to get gifts for anyone.
I always try to make home made gifts. I begin planning several months before Christmas what I'd like to get everyone.
Occasionally I will buy a gift card to include with something I've made or purchased just to add a little extra.
I think gift cards can be a great gift for people like my sister-in-law. Gift cards kind of give her permission to shop for herself. She buys very little for herself and gift cards give her that little nudge she needs to go shopping...for her and not her kids!!!
All my family lives out of state. Gift cards help save on shipping so I use them when it's appropriate. (IPod gift cards are a favorite of teens.)
A gift card for a restaurant is great for grandparents who are alone and don't cook big meals as often. They probably have everything they need in their house so this is a nice gift for them.
I enjoy getting a gift card and think the thought behind any gift, gift card or no gift card, is what matters.
Occasionally I will buy a gift card to include with something I've made or purchased just to add a little extra.
I think gift cards can be a great gift for people like my sister-in-law. Gift cards kind of give her permission to shop for herself. She buys very little for herself and gift cards give her that little nudge she needs to go shopping...for her and not her kids!!!
All my family lives out of state. Gift cards help save on shipping so I use them when it's appropriate. (IPod gift cards are a favorite of teens.)
A gift card for a restaurant is great for grandparents who are alone and don't cook big meals as often. They probably have everything they need in their house so this is a nice gift for them.
I enjoy getting a gift card and think the thought behind any gift, gift card or no gift card, is what matters.
Every year I see that horrible Jingle All The Way movie (which is on my least-favorite Christmas movies list)
Then why do you watch it? :-p
I don't think you're a chump for giving gift cards (it'd be really shitty form for me to say so at this point, certainly!). I don't think they're quite the same as just handing over cash because it's more directed than just plain bucks. You're indicating your desire that someone go out and have fun, rather than just stick it in the bank and pay bills. It's also a way of helping pay for part of something that neither the giftor nor giftee could afford on their own.
Then why do you watch it? :-p
I don't think you're a chump for giving gift cards (it'd be really shitty form for me to say so at this point, certainly!). I don't think they're quite the same as just handing over cash because it's more directed than just plain bucks. You're indicating your desire that someone go out and have fun, rather than just stick it in the bank and pay bills. It's also a way of helping pay for part of something that neither the giftor nor giftee could afford on their own.
I don't watch it by choice. Usually someone else is watching it and I get roped in because they love it.
Jedi,
I actually read and tried and failed a few days ago to comment here. Anyway, great post here.
I'm glad you enjoyed and linked to my own article on gift cards. Thank you.
They are a conundrum.
Chris
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I actually read and tried and failed a few days ago to comment here. Anyway, great post here.
I'm glad you enjoyed and linked to my own article on gift cards. Thank you.
They are a conundrum.
Chris
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